Product, privacy, delivery, and support
No. Finders scan your QR code in any phone browser. Owners manage tags at retrivo.pk/app after a free registration.
Physical QR tag, free lifetime platform registration, masked calling in Pakistan, SMS alerts, optional location sharing, and a printable PDF e-tag backup.
No. Your Retrivo QR code is permanent. You can deactivate or transfer a tag from your dashboard.
Not by default. Masked calling hides both numbers. You only share your number if you choose the “share phone” option on the scan page.
Retrivo is built for Pakistan. Account and scan data are handled on secure infrastructure with encryption in transit.
Yes. Most orders across Pakistan support COD. You pay the courier when the package arrives.
Major cities typically receive orders in 2–5 business days. Remote areas may take slightly longer.
Shipping is calculated at checkout based on your city. See our shipping page for current rates.
Physical tags include a 6-month manufacturing warranty. QR registration and platform access remain free for life.
Contact support within 48 hours with photos. We replace defective tags at no cost.
Scan the QR code or enter the tag ID at retrivo.pk/activate after creating a free account.
Yes. Log in to your dashboard and edit the tag or profile anytime.
Still stuck? Contact our support team.
Free registration · Cash on delivery across Pakistan · No subscription